Request a feature

Tell us what would make Workflow Suite better. The more specific the goal, the better.

What makes a request easy to act on

You do not need to write a spec. A sentence is fine. But if you can, include:

• The goal - what you are trying to achieve in your store, not just the feature. "I want to tell my warehouse when an order with a fragile item comes in" tells us more than "add a field".
• What you do today - the workaround you use now, if any.
• Where it fits - a trigger, a step, the editor, the run history, the API, or somewhere else.
• How often it matters - a daily annoyance and a once-a-year edge case are weighed differently.

A concrete example of the workflow you are trying to build always helps.

Good things to ask for

• A template you wish existed. See what is there in Start from a template.
• A ready-made action with a simple form for something you now do with a raw mutation. See Ready-made Shopify actions.
• A trigger for a change you cannot react to yet. See Choosing a trigger.
• A rough edge in the editor, testing or the run history.
• Anything in the API or MCP surface. See Developer API and MCP.

Already possible?

A few things people ask for that already exist:

• Doing something Shopify offers but the app has no form for - every mutation and every query of the Shopify Admin API can be picked from a list. See Every Shopify mutation and query.
• Reacting only when one field changed, with the old and the new value - see Change triggers with before and after values.
• Calling another system, or being called by one - see HTTP request and Incoming webhooks.
• Exchanging files over SFTP - see Files, SFTP and downloads.
• Logic that is too special for steps - write it in JavaScript or Liquid. See Run code and functions and Liquid script step.
• Going over your plan's runs without upgrading - see Plans, runs and extra runs.

Known limits we are aware of

You do not need to report these, but tell us if one of them blocks you, because that helps us weigh them:

• Sending email from a Google or Microsoft 365 mailbox is not available yet. SMTP works.
• Code steps cannot reach Files or SFTP.
• Uploads through the Files page and the API are capped at 3.5 MB.

What happens next

• We reply to confirm we have it, usually within a couple of business days.
• Related requests are grouped, so if others have asked for the same thing, yours adds weight.

Found a bug instead?

If something is broken rather than missing, use Report a bug. Bugs are looked at before feature requests. For anything else, Support lists every way to reach us.